Return, Refund & Reprint Policy

Last updated: August 17, 2026

At Fast Printing NJ, we stand behind the quality of our products and want every customer to have a great experience. Please review the following policy before placing your order.

Returns on Blank Apparel and Supplies

Eligible blank apparel, sublimation blanks, and supplies may be returned within 30 days of purchase or delivery.

To qualify for a return, merchandise must be:

• Unused, unworn, unwashed, and unpressed

• Free from decoration, alterations, stains, odors, pet hair, or damage

• In its original condition and packaging

• Accompanied by the receipt or order number

All returned blank apparel is subject to a 15% restocking fee.

Approved customers may choose either:

• A refund to the original payment method

• Store credit for the eligible return amount

Original shipping charges are nonrefundable. Customers are responsible for return shipping costs unless the return is the result of an error made by Fast Printing NJ.

Custom Products

All custom products are final sale and cannot be returned, exchanged, or refunded.

Custom products include, but are not limited to:

• DTF transfers and gang sheets

• UV DTF transfers and decals

• Custom-printed apparel

• Personalized merchandise

• Custom-sized, cut-to-order, or printed materials

• Products created using customer-supplied artwork

Customers are responsible for reviewing their artwork, spelling, dimensions, image quality, transparency, and order details before submitting an order. Problems caused by incorrect sizing, low-resolution artwork, poor-quality files, customer-supplied errors, or a change of mind do not qualify for a refund or reprint.

Colors displayed on a phone, tablet, or computer screen may vary slightly from the finished printed product. Minor color differences are not considered printing defects.

Mistakes or Misprints Made by Fast Printing NJ

If we make a mistake or produce a verified misprint, we will reprint the affected items or order at no additional cost.

Issues must be reported within seven days of delivery or pickup. Please provide:

• Your order number or receipt

• A description of the problem

• Clear photographs showing the issue

• Photographs of the complete order when requested

Please keep all affected products until the claim has been reviewed. We may require the original products to be returned before producing a replacement.

Approved production-error claims are resolved through a reprint. Custom orders remain nonrefundable.

DTF Transfer Application

Customers must inspect their transfers before application and test one transfer before pressing an entire order.

Reprints are not provided for problems caused by:

• Incorrect temperature, pressure, pressing time, or peeling method

• Household irons or improperly calibrated equipment

• Improper garment or material selection

• Customer application errors

• Applying transfers before inspecting them

• Failure to follow the provided pressing instructions

Fast Printing NJ is not responsible for replacing garments, merchandise, or other materials damaged during customer application. Our responsibility is limited to replacing transfers determined to have a manufacturing or printing defect.

Damaged, Missing, or Incorrect Items

Damaged, missing, or incorrect items must be reported within seven days of delivery or pickup. Please retain the products and all original packaging while we review the claim.

Starting a Return or Claim

Before returning anything, please contact Fast Printing NJ or visit our Wood-Ridge store with your receipt or order number. Returns sent without prior approval may not be accepted.

Refunds are issued after the returned merchandise has been received and inspected. Processing time for refunds to the original payment method may vary depending on the customer’s bank or payment provider.

Fast Printing NJ reserves the right to refuse returns that do not meet the requirements of this policy.