Shipping & Pickup Policy

Last updated: August 17, 2026

Thank you for choosing Fast Printing NJ. We work hard to produce and fulfill orders as quickly as possible. Please review the following information regarding production, shipping, delivery, and in-store pickup.

Production and Processing Times

Production time is the amount of time required to prepare or print an order before it is shipped or ready for pickup. Production time does not include carrier transit time.

DTF Transfers and Gang Sheets

Eligible DTF transfer and gang sheet orders placed before 2:00 PM Eastern Time, Monday through Friday, qualify for same-day production.

Orders may require additional production time if:

• Artwork is missing, corrupted, or not print-ready

• We need additional information or approval from the customer

• The order is unusually large or complex

• An item, material, or color is temporarily unavailable

• The order is placed during a holiday or unusually busy production period

Orders placed after 2:00 PM, on weekends, or on holidays will generally begin production on the next business day.

Same-day production does not guarantee same-day shipping or same-day delivery.

Blank Apparel, Sublimation Supplies, and Other Products

Most in-stock orders are processed within one to three business days. Large orders, mixed-product orders, special-order apparel, and temporarily unavailable products may require additional processing time.

If a delay is expected to significantly affect your order, we will make a reasonable effort to contact you.

Shipping Rates

Available shipping methods and rates are calculated at checkout based on the destination, package size, weight, and selected delivery service.

Any free-shipping offer or shipping promotion will only apply when the order meets the terms displayed at checkout.

Estimated Delivery Times

Estimated delivery times shown at checkout begin after production is complete and the package has been accepted by the shipping carrier.

Carrier delivery estimates are not guaranteed. Delivery may be affected by weather, holidays, carrier delays, incorrect addresses, service interruptions, and other circumstances outside the control of Fast Printing NJ.

Selecting expedited shipping speeds up carrier transit only. It does not automatically shorten production time. Rush production must be arranged or confirmed separately.

Order Tracking

When tracking is available, customers will receive a shipping confirmation with tracking information after the order has been prepared for shipment.

Tracking information may take up to 24 hours to update after the shipping label is created. A shipping-label notification does not necessarily mean the carrier has already received the package.

Multiple or Split Shipments

Orders containing multiple products may be shipped in separate packages. Customers may receive more than one tracking number, and packages from the same order may arrive on different days.

Additional shipping charges will not be added after checkout unless the customer requests a change to the order or delivery method.

Free In-Store Pickup

Free in-store pickup is available at:

Fast Printing NJ
267 Hackensack Street
Wood-Ridge, NJ 07075

Customers must wait until they receive confirmation that their order is ready before arriving for pickup. Bringing an order confirmation, order number, or valid identification may be required.

Rush pickup may be available for eligible DTF orders in approximately one to two hours. Rush availability is not guaranteed until it has been confirmed by Fast Printing NJ.

Store hours and holiday schedules may change. Please check the website or contact the store before making a special trip.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us immediately if an address needs to be corrected. Once an order has entered production or been transferred to the carrier, we may be unable to change or redirect it.

Fast Printing NJ is not responsible for delays, losses, or additional costs caused by:

• Incorrect or incomplete addresses

• Missing apartment, suite, or unit numbers

• Incorrect ZIP codes

• Customer-requested carrier changes

• Packages refused by the recipient

• Packages returned because they were not claimed

If a package is returned to Fast Printing NJ because of an address error or delivery failure, the customer will be responsible for any additional shipping charges required to resend it. Custom products remain nonrefundable.

Delayed or Lost Packages

Once a package has been accepted by the carrier, delivery is managed by that carrier. Fast Printing NJ is not responsible for carrier delays, weather disruptions, holiday delays, or missed delivery estimates.

If tracking has not updated or a package has not arrived within a reasonable period after its estimated delivery date, please contact us. We will assist with reviewing the tracking information and, when appropriate, opening a carrier claim.

A delayed shipment does not automatically qualify for a refund or free replacement.

Packages Marked as Delivered

If tracking shows that a package was delivered but it cannot be located, customers should:

• Check the complete delivery area

• Ask household members, employees, or neighbors

• Check with the building office or mailroom

• Contact the shipping carrier

• Allow one additional business day, as some packages are scanned before final delivery

Please report unresolved delivery issues to Fast Printing NJ within seven days of the carrier’s delivery confirmation. We will help review the situation, but replacement or reimbursement is not guaranteed for packages confirmed as delivered.

Damaged Packages

Shipping damage must be reported within seven days of delivery.

Please provide:

• Your order number

• Clear photographs of the shipping box or packaging

• Clear photographs of the damaged products

• A description of the damage

Keep the products and all original packaging until the claim has been reviewed. Do not discard damaged merchandise or packaging. Approved claims may be resolved through a replacement, reprint, carrier claim, or other appropriate solution.

Missing or Incorrect Items

Missing or incorrectly shipped items must be reported within seven days of delivery. Please include the order number and photographs of everything received.

If Fast Printing NJ confirms that an item was omitted or shipped incorrectly, we will correct the affected portion of the order at no additional cost.

Custom Orders

Custom products are produced specifically for the customer and are nonrefundable.

Shipping delays, incorrect customer-provided addresses, missed delivery attempts, or failure to collect a package do not make a custom order eligible for a refund.

Contact Information

For shipping or pickup assistance, please contact:

Fast Printing NJ
267 Hackensack Street
Wood-Ridge, NJ 07075
Phone: (201) 408-0096
Email: Vlad@FastPrintingNYC.com

Please include your order number when contacting us so we can assist you as quickly as possible.